Once you explain the situation to a rep you'll have to fill out a form to provide the first 6# of your credit card, along with the last 4#. Click "Message us" under "Send us a message". Scroll down on the main page under "Useful Links", click "Support", scroll down again to "Useful Links" and click "Contact Spotify". I had three recurring charges on my credit card with the description "Spotify USA 8777781161 NY". My wife has one free account with Spotify so I had to use her login information in order to contact customer support, so this may not help for those that do not have any account w/Spotify. You can get most of what Spotify offers for free, but taking the decision to pay for the premium service comes with quite a few serious perks.You cannot call Spotify, you have to login and chat with customer service. It has fantastic applications on most platforms and offers innovative features and great music suggestions. Spotify is one of the best places to stream music and listen to podcasts. However, you could post here your issue, or by tweeting so we could troubleshoot it 🙂 Let me know how this helped! Treat others the way you want to be treated! Is spotify premium worth it and should you upgrade? Unfortunately there is no customer service number you can call to reach Spotify.
Go to in your web browser and log in.
To get in touch with Spotify’s support team: ADVERTISEMENT Frequently Asked Questions How do you contact spotify customer service?